Eater Growth Analyst, SA

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Uber

Johannesburg, Gauteng (GP) Posted on Sat, 4 December 2021 04:15:52 GMT Competitive Salary Permanent Full Time Source: Uber

The Eater Growth Analyst role is a unique opportunity to have a direct impact on the success of Uber Eats in South Africa. The Eater Growth Analyst will support the South African business and Eater team by developing a deep, quantitative understanding of local market dynamics, analysing Eater behaviours, experimenting with different growth tactics to determine which ones work optimally and jumping on challenges as they emerge.

This role calls for a combination of communication and stakeholder management skills, strong data and process-driven thinking, and the interpersonal ability to work with teams across the business. Further, as Uber Eats remains a fast paced environment, we are looking for a highly adaptable candidate who is able to switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

What the candidate will do:
  • Improve or innovate new processes by identifying operational areas of improvement to keep the Eater team as efficient as possible
  • Lead projects that leverage data and analytics to develop an in-depth understanding of our Eaters (compelling 'stories' and synthesized insights) and acquisition/growth funnel performance. Identify opportunity areas, influence cross-functional partners, and execute projects to deliver sustained and material growth
  • Provide insights to understand business context and market opportunity, surface gaps and opportunities, and develop business plans to build cross-functional alignment on actions to improve Eater success and business growth
  • Own data analysis and visualisation, and communicate the outcomes / insights to various stakeholders to aid strategic decisions that lead to improved Eater experience
  • Understand, track, and improve metrics such as Eater lifecycle, quality, and profitability
  • Develop, maintain, and communicate detailed reporting models to assist decision-making for promotions, acquisition, engagement and re-engagement of Eaters.
  • SQL/Query experience is key to the role
  • Strong Stakeholder Management skills & Data Analytics
In the first 6 months this person will support us in Eater segmentation and tiering in order to run different campaigns across multiple segments for efficient growth, help us with growth analytics looking at how different metrics impact growth tactics and analyse past campaigns to better understand what our future tactics should be.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

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